What are the SHIPPING details?

A flat $5.50 fee is charged for each order. An additional $1.25 is added for subsequent items. All items are shipped USPS First Class or Priority (depending on weight). Orders over $150.00 ship FREE.  Shipping charges are based on shipping inside of the US.

Items will arrive pressed, folded and tied with a ribbon and Lana's Closet gift tag. I am happy to ship to a gift recipient and write a brief message on the tag upon request. We use padded poly mailing envelopes that are water proof and will protect the items during shipment.

What is the TIMELINE for creation and shipping?

Please allow up to 10 business days from payment clearance and instruction receipt for custom created items to ship.

How LONG have you been in business?

I opened Lana's Closet June of 2006. I had been laid off after my maternity leave and wanted to become a WORK AT HOME - STAY AT HOME mom. I used the money I earned from selling my daughter's (Lana) previously loved baby items to purchase the supplies needed to open my business (thus the name Lana's Closet).

What do you use for a BURP CLOTH base?

Effective October 1, 2008 - All burp cloths will be made using Gerber 6-ply cloth diapers. 

GPP (Gerber Premium 6-ply w/Absorbent Pad):

• 100% cotton woven gauze exterior with a polyester pad running down the middle
• 6 layers of thickness down the middle, 2 layers on the sides.  Middle strip is 4"
• Average size is 14" x 20"
  

DSQ (Gerber Premium 6-Ply Diaper Service Quality):

• 100% cotton woven gauze on all layers
• 6 layers of thickness down the middle, 4 layers on the sides.  Middle strip is 4"
• Average size is 14" x 20" 

Cost:
The cost difference is $1.00 extra per burp cloth for the DSQ).  Please contact me if you have any questions.

**Due to the increased thickness I will be unable to add flannel backing to the DSQ burp cloths.

How can these be CUSTOMIZED?

All Orders are CUSTOM CREATED with your specifications. With over 160 fabric choices, 700+ embroidery images and 57 font choices - your creation possibilities are endless. Any item you see can be custom ordered!

What is your FREE GIFT SERVICE?

I will create the item per your customization request, write your personal message on the gift tag and ship directly to the gift recipient. Photo emailed upon request.

What are the PAYMENT options?

The SECURE shopping cart is set-up to accept ALL major credit cards, Paypal or money order. It is a secure and simple way to process payments using your bank account or credit card.

How do I CONTACT you?

Please send all correspondence to lanascloset.helpdesk@gmail.com. Email is monitored daily and all correspondence will receive a reply within 24 hours (probably MUCH sooner than that!).

Where do you get your IMAGES?

The images I use are collected from many digitizers (two are my favorites are Designs by JuJu and Golden Needle Embroidery). All items ordered are created by ME. Because I create everything myself I have the unique ability to change thread colors to match fabric choices or tweak images to match themes. This allows the YOU to truly CUSTOM ORDER items.

 
UNFORTUNATELY DUE TO CODE ABUSE I NEED TO DISCONTINUE THE VOUCHER PROGRAM.  Please email me if you have questions.  I will still honor outstanding credit codes.  Copy the code into a text box upon check-out and I will issue a credit in that amount for all valid codes.